Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Location is great, just across from rainbow bridge. Room size is great. Amenities is great. If you got higher floor and overlooking the Horseshoe Niagara Falls, it is superb view.

酒店地腳十分方便，離美國地界的瀑布和遊樂場，水上樂園、**特別近，適合帶孩子的家庭居住。由於開業早，設施一般，與其它方面相比略微遜色。服務和早餐都很棒，咖啡和橙汁沒喝完還給打包帶走

냉장고가 없어서 요청하니 25불을 지불하라고 합니다.ㅠ 폴스뷰로 예약했으나 정확히는 측면 뷰이고 정면으론 앞 건물 옥상과 쉐라톤 건물, 우측으론 *** 전광판이 보이네요. 청결상태는 우수한 편이고 위치가 훌륭하고 1층엔 스타벅스와 쇼핑센타가 있습니다. 얼리 체크인이 가능하여 좋았습니다.

This is one Niagara's iconic hotels. Inside, it is very simple. Parking is ca. CAD 45 incl. taxes, and they also charge a resort fee. The room looked clean however the carpet was dirty that I could tell by my feet after walking barefoot in the room. My room had almost no view of the falls facing another wall. The jacuzzies were closed, the swimming pool was OK. They said they had 4 water bottles however I only found 2 bottles in the room. Great location. Very good check in and out experience.

As I have stayed in this hotel before, I knew what to expect. That said, the hotel is showing its age and should be brought back to its original status. This is made even more apparent given the recent update to the hotel (large chain) right beside the Crowne Plaza. But overall the stay was still very enjoyable. Would suggest though that the restaurant servers not try to chase their tips based on a receipt that shows the original price for breakfast when not included in the nightly stay rate. This is a bit of a stretch, especially given that the servers only bring coffees and clear tableware, while the guests obtain their food themselves at the buffet. Perhaps the guests should receive the tips (laugh).

Location is great! Hotel is walking distance from Niagra falls. Fallsview restaurants are located on the 10th floor which gives an amazing view. The room is clean but the building is kind of old. Resort fees and taxes were not included in the booking fee.

The place was clean Service was excellent Only thing that would be great if it had a portable fridge unit in the rooms also. Also the blanket on the bed was a bit on the rough side and heavy

뷰가 넘좋았어요 사실 사진보다는 많이 노후가 되었습니다 그리고 에어컨 소리가 너무커서 단점이고 아직까지 호텔 디파짓이 환불이 안되고 있네요

Our room was #435.... with a view of the pool....no outside light. The main room was 10' X 10' not including a little 4' wide hallway with a 6' x 6' bathroom off to the side, where you rubbed against the sink in order to use the toilet. For some reason, the heating/A/C was unresponsive to control, and the room was very, very warm. No Microwave, No Fridge. Ice and Microwaves were located on another floor. There was barely enough room in the room to navigate around the Queen bed, which sagged in the center and reeked of cheap motel bleach. The LCD Tv was lo def, and the picture was dim. Furniture, single lamp, and tiny chair were all old, worn, and dusty. All this for $297. Almost forgot.... Parking was $40 dollars/day for the adjoining lot. You CAN find bargain parking in the area....if you want to schlep your bags all over Niagara Falls. The hotel lobby is beautiful, very classy....but the rooms are pitiful. You'd be better served at a motel 6. To make a short story long..... we went to bed at 9 PM after hiking the Canadian side all day. We woke at 1:30 AM just roasting, with sore backs.....where we decided we had enough.. We packed up and checked out at 2 AM, to the surprise of the attendant, who indicated he was "So Sorry" our stay did not meet expectations. Just as well..... earlier in the day, the Rainbow Bridge "TO USA" lanes were backed up as far as the eye could see up the hill, into the Canadian neighborhood. It would have taken literally hours to cross back to the USA midday on a Sunday. Happily, we had only one car ahead checking thru Customs. We got home at 5 AM this morning. I will NEVER take a vehicle into Canada at the Rainbow Bridge again, nor stay in one of these tourist trap hotels. I guess it's just a sign of these inflationary times.... everything up there is just out of sight. I don't expect something for nothing, but do expect at least a reasonable stay for my $297. I've never left a bad review before, but these clowns earned it. In a couple of words....Crowne Plaza Hotel Sucks. Do NOT stay there.